Poutoko Ratonga Kiritaki | Team Leader, Engagement and Learning Support

Ngā Puna Mātauraka | Library

  • Full-time at 37.5 hours per week (1.0 FTE)
  • Hours of work: Monday to Friday between 8.30am to 5.00pm
  • Fixed term position until 15 July 2022

Tēnā koutou te hunga tirotiro mai nei i runga i te hanga hurihuri o tēnei ao. Ka mihi atu ki ō tātou kuia, koroua me te mōhio ki te aroha i tuku mai ai rātou hei whakaara ake i a tātou me ō tātou uri whakatupu. Kia tātou te whakamahuetanga, kia manawanui. Anei mātou o te puna mātauraka e toro atu i te ringa ki a koutou kia whakakī te tūranga e kōrerohia nei. Ka mutu, whakapiri mai, whakatata mai, haramai me ō koutou tini āhuatanga kia rongo i te aroha o tēnei mahi.

Āu Mahi | What You Will Do

The Puna (Library) seeks an enthusiastic Team Leader to provide excellent leadership and coaching for a diverse and passionate library team, ensuring that customer satisfaction levels and service targets are reached and maintained. As one of two Team Leaders, you will lead and identify areas for potential improvements for on campus and online engagement for the Engagement and Learning Support team and work across the library and wider organisation as needed to implement solutions. You will be passionate about coaching and professionally developing team members and will lead learning and development initiatives aimed at improved technological capability of the team. You will successfully collaborate with colleagues and providers to deliver great customer service and achieve operational objectives. Whether it’s analysing reports, championing te reo Māori, evaluating new technology, coordinating events, locating missing items or solving problems, good communication and time management skills are a must, as you will always have more than one task on the go at any given time.

Mōu | Who You Are

Naturally, you will have an outgoing personality, with a practical, empathetic ‘can do’ leader approach who has a passion for delivering quality online and on campus services in an academic library. To be successful in this role you will ideally have the following:

  • Knowledge and growing competence in te reo Māori or other Pacific languages and customs
  • Experience of leading and managing teams, including selection, recruitment, training, supervision, change management, performance management and development.
  • Experience dealing with a range of public enquiries and stakeholder relationships.
  • Demonstrated capability with emerging technology and ability to train/upskill team members.
  • Effective inter-personal skills with well-developed written and verbal reasoning.
  • Highly organised with excellent decision-making and problem-solving skills.
  • Proven ability to work collaboratively and independently, and demonstrate a high level of initiative.
  • A degree in a relevant field

Mahi Ngātahi | Who You Will Work With

You will work alongside a diverse professional Library team who provide a range of services, resources and expertise that support undergraduate and postgraduate learning and teaching, and that enhance world leading research and innovation. They do this through the provision of information resources; reference and information services; digital literacy programmes; e-learning support and academic liaison; research support including repositories; Māori and Pacific support and through our heritage collections.

For more information about our team, please visit us @ UC Library

Ngā Painga o UC | Why UC

Tangata Tū, Tangata Ora – Engaged, Empowered, Making a Difference.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We are an Equal Employment Opportunities (EEO) employer and we encourage diversity in our staffing profile. Te Whare Wānanga o Waitaha | University of Canterbury actively seeks to meet its obligation under Te Tiriti o Waitangi.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: http://www.canterbury.ac.nz/joinus

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit www.canterbury.ac.nz

The closing date for this position is: Wednesday 27th October 2021 (midnight, NZ time)

Please note applications will be reviewed after the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted on our careers website and should include a cover letter and resumePlease note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

Due to current border restrictions, you must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.