Library and Information Association of New Zealand Aotearoa
Te Rau Herenga O Aotearoa

Leadership skills & competencies

This section defines the different aspects of leadership and some of the key skills required for good leadership.



Emotional intelligence




  • Mind Tools. (2014). Assertiveness: Working with people, not against them. 

Public speaking

Conflict management


Working with staff and teams

  • vanDuinkerken, W. & Mosley, P.A. (2011). The challenge of library management: Leading with emotional engagement. Chicago, Ill: American Library Association.  Available for members from LIANZA EBL database.       
  • Allan, B. (2007). Supervising and leading teams in ILS. London: Facet. Available for members from LIANZA EBL database.
  • Dutton, J. E. (2003). Energize your workplace: How to create and sustain high quality connections at work. San Francisco: Jossey-Bass. 

Motivation and empowerment

Power and influence

Strategic thinking

Advocacy and community leadership

Management skills


return to the leadership resources list

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