Library and Information Association of New Zealand Aotearoa
Te Rau Herenga O Aotearoa

BOK 9 Management in Information Organisations


What is included in BoK 9?

  • Contributing to strategic, business and operational planning.
  • Managing finance, people and resources.
  • Governance structures and stakeholder relationships.


When reflecting on your activities, ask yourself - 'What did you learn or practise in this area?'  'How did this impact on your work?'  'What did you do as a result of the activity?'


Some examples of activities include:

  1. Contributing to and executing a strategic operational plan, eg a City or District Council’s Long Term Plan (LTP).
  2. Creating annual operational or activity plans.
  3. Participating in a 'big picture' workshop.
  4. Making a case for employing an additional staff member.
  5. Preparing and managing operational budgets.
  6. Talking to other team members about the importance of Key Performance Indicators (KPIs) and how these relate to daily tasks.
  7. Planning for a new library.
  8. Marketing a new collection.
  9. Delivering a presentation about library services to students at a student open day.
  10. Participating in a project as eg project champion, leader, manager, member.
  11. Developing and implementing a new timetable or roster to cover service desks.
  12. Developing a Māori recruitment and retention strategy – rangatiratanga.
  13. Investigating the introduction of whānau supported interviews – manaakitanga.
  14. Taking part in the recruitment and onboarding process for new staff (i.e. interviewing, employing, and induction)


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