PROGRAMME AT A GLANCE

FINAL PROGRAMME FOR THE 2007 LIANZA CONFERENCE

Sunday 9 September

9.00am-3.30pm	Health SIG Study Day (including AGM at 9.30am) Venue: Rotorua Hospital, 3rd floor, CSB Conference Room
4.00pm-5.00pm	Pohiri at the Energy Events Centre Rotorua
5.00pm-7.00pm	LIANZA 2007 Welcome Drinks and Registration

 

Monday 10 September

7.30am	NZHDC AGM Breakfast
8.30am	Welcome and Opening Vye Perrone, LIANZA President & Eddie Neha, Te Rōpū Whakahau Tūmuaki
9.00am	State of Nation - Penny Carnaby National Librarian and Chief Executive of the National Library of New Zealand Te Puna Matauranga o Aotearoa
9.50am	Hon Judith Tizard Minister responsible for the National Library and for New Zealand Archives & Associate Minister for Arts, Culture and Heritage. LIANZA Presentations
10.15am	Morning tea Newcomers' morning tea
10.45am	Keynote Address - Loriene Roy American Library Association President; Professor in the School of Information and the Center for Women's Studies, Austin University of Texas, USA
11.45am	Concurrent Sessions
	Accessing Information in new ways Tony Iezzi	Transforming the Library - the new value proposition Lyn Bosanquet			AGM & Report from the Working Review Party on the future of SIG Public Libraries SIG		Library X.0 Beta Brian Flaherty & Paul Sutherland		Picked From the Library Catalogue: Dynamic Biblio- graphies on the Web Catherine Jane		Transforming professional development for librarians: more than meets the eye (or robots in disguise?) Richard Sayers
12.15pm	Lunch HealthLIB AGM EPIC meeting Preservation SIG AGM
1.00pm	Keynote Address - Te Ahukaramu Charles Royal Composer, writer, researcher
2.00pm	Concurrent sessions
2.00pm	Power to the People! update People's Network Governance Group			The right tools for the job: a usability survey of critical appraisal tools Rachel Esson et al		Start with the learner Chris Powis & Jo Webb		Souping up the engine: making the most of the catalogue at the University of Auckland Ksenija Obradovic		Treasure from trash: collecting printed and digital ephemera in NZ Barbara Brownlie
2.30pm	Free for all: removing the charges on internet access at Auckland City Libraries Joanne Crummer			WORKSHOP (30 min - note continues after tea) (limited to 30 participants) Beauty and the Beast: what lurks behind the university library reference desk? Charlotte Clements		Breaking down barriers in building design: the experience at the City of Wanneroo Michelle Brennand		Te Reo catalogue made easy- Hamilton City Libraries Smita Biswas & Whetu Marama Te Ua		Shhh! - if we don't mention maps, they might go away John Robson
3.00pm	Afternoon Tea
3.30pm	Concurrent Sessions
3.30pm	Leadership SYMPOSIUM An Interactive Panel of Moira Fraser, Eddie Neha, Marion Read, Sue Roberts, Carolyn Robertson & Sue Sutherland		WORKSHOP (60 Minutes)- continued Beauty and the Beast: what lurks behind the university library reference desk? Charlotte Clements			DISCUSSION (1 hour) Web 2.0 feedback Paul Reynolds		The Changing Face of the National Union Catalogue Jenny MacDonald & Sarah Barnett		Te Kaupapa Mahi Tahi A Plan for Partnership 2005-2010 Policy Makere Chrisp
4.00pm								Cataloguing SIG AGM		Putumôhio - Making the translation Josephine McElroy, Whina Te Whui & Stuart Ure
4.30pm	Poster Showcase Event (with drinks and nibbles)
5.15pm	LIANZA Awards
7.00pm	Celebratory / group dinners/ own arrangements

 

 

Tuesday 11 September

8.35am	Welcome LIANZA Presentations
9.00am	Keynote Address - Roy Tennant Senior Program Manager, RLG Programs OCLC Programs and Research, USA
10.00am	Morning tea
10.30am	Concurrent Sessions
10.30am	The Digital Content Strategy - What's in it for Libraries? Sue Sutherland	Mentoring: best mentoring method for you or your organisation Alison Fields	WORKSHOP (1 hour) (limited to 15 participants) Making things work: ensuring sustainability of libraries for future communities Michelle Brennand	WORKSHOP & AGM (1 hour) IT topics within librarianship Information Technology SIG	From to do to ta dah!: ...PhD in Librarianship Nadine Gibbons
11.00am	Kete Horowhenua: a community built digital library Joann Ransom	Hand in hand: An informal mentoring pilot at VUW Brent McIntyre			Biblioblogging: Blogs for library communication Janette Nicolle
11.30am	Children's Book Awards
12.30	Lunch TELSIG AGM
1.30pm	Concurrent sessions
1.30pm	More than a passing fancy: Librarians' use of Web 2.0 Brenda Chawner	Five Marketing Principles and how to apply them Duncan McLachlan	WORKSHOP (90min) (limited to 50 participants) Shrugging off the cardigan: learning and teaching identities Chris Powis & Jo Webb	Building shared services - more bang for your buck Anne Anderson	Access It: encouraging the new generation to engage with your library Jane Robinson
2.00pm	IT / Library Relationships: Understanding the IT perspective Peter Darlington	Does my bun look big in this? Getting proactive about changing our image Samantha Hughes		Professional registration scheme update & reasons to join! Steven Lulich	Censorship, new technology & libraries David Wilson
2.30pm	You Don't Have To Meet Everyone's Needs All Of The Time Andy Neale	From zero to hero: creating a pool of outstanding online librarians Kini Piper			Transformation of new Engineering Library, University of Auckland Patsy Hulse
3.00pm	Afternoon Tea
3.30pm	Concurrent Sessions
	WORKSHOP (1 hour) (limited to 15 participants) Making things work: ensuring sustainability of libraries for future communities Michelle Brennand	Outsourcing management of U.S. public libraries - what can we learn? Jill Best	Setting up a new art, design & media library for the digital age Kasthuri Anandivasam & Choy Fatt Cheong	Your library virtually everywhere: using what you have, to give them what they need, where and when they need it. Ruth Ivey & Kay Young	Centralised collections, localised service delivery - a case study in transforming Library Services at AgResearch Ritva Matero & Sue Weddell
4.00pm	LIANZA AGM
7.00pm	Cocktails followed by Gala Dinner

 

Wednesday 12 September

9.00am	Welcome
9.15am	LIANZA Presentations
9.30am	Keynote Address - Ian Brooks Chairman, New Zealand Association for Customer Excellence
10.30am	Morning tea
11.00am	Concurrent Sessions
11.00am	The EPIC LIANZA Training Initiative - transforming online skills training Craig Cherrie & Fiona Rigby	Community through youth: Glen Innes library's journey from good to great Corrina Meikle		WORKSHOP (90min) (limited to 30 participants) Beauty and the Beast: what lurks behind the university library reference desk? Charlotte Clements & Gael Lamont	Personal Transformation (60 mins) Paula Ryan		Life in the Wild West: lessons learnt in the tranformation of a small, rural Public Library service Susan Harris
11.30am	The 'enclosing' of public space (45 - 60 mins) Brian Pauling and Paul Reynolds, LIAC Commissioners	Treaty 2 U, a touring exhibition: transforming the way our public engage with collections Huria Robens					Diversification...where libraries, Riff Raff and V8s meet Meg Bryant & Robyn Pengelly
12.00noon		Transform! From tourist to treasure hunter Kate Thompson, Rosemary Kardos & Lynne Knapp			Open slather? - supporting open education practices and resources Sarah-Jane Saravani		Seniors citizens embrace change and make a new technology work for them Wendy Nasmith
12.30pm	Lunch
1.15pm	Transformational leadership and its implications for the library profession Debbie Dawson & Sally Lewis
2.00pm	Engaging our customers Panel		Transforming ourselves Panel			Transforming collections Panel
2.30pm	Poroporoaki and Conference Closing
3.00pm	Farewell Afternoon Tea

 

Please note this programme is subject to change at the discretion of the Conference organisers.

Abstracts

Setting up a new digital library

Kasthuri Anandasivam, Art, Design & Media Library, Nanyang Technological University, Singapore

The relevance of brick and mortar libraries in the current digital age has been a fervently debated topic. This paper explores how these issues are being resolved in setting up a new library to support teaching and learning in an academic environment; making the best use of digital technology and digital content along with conventional paper-based library material.

The Art, Design & Media Library at Nanyang Technological University (NTU) was launched in January 2007. The library is within the School of Art, Design and Media. The School offers programmes in art, architecture, drawing, design, illustration, painting, photography, with a focus on digital animation and digital art.

This is one of the first academic libraries in Singapore designed to accommodate the needs and aspirations of the new generation of media savvy users. The paper will explore the vision and planning behind this venture and the various elements involved within the current academic environment. It will also discuss the reaction of its users, in particular to the physical aspects of the library through close observation and direct feedback. This will enable us to draw some conclusions as to the interplay between library users and the physical environment, and the factors that library professionals and academic institutions need to consider in setting up new libraries in the contemporary context in order to meet the challenges of the new digital age.

Building shared services – more bang for your buck

Anne Anderson, Manager Bibliographic Services, National Library of New Zealand, Wellington, New Zealand

Many New Zealand libraries are benefiting from collaborative, collective or consortial arrangements that enable them to deliver more value for their customers than their funding would enable them to deliver alone.  EPIC and the new agreement with OCLC are examples of whole of country deals; ELGAR and CONZULSys are examples of regional or community of interest agreements and there is a range of local resource-sharing arrangements. But how much more could we be doing in this space?

I will report back on the outcome of my study, supported by the Edith Jessie Carnell travelling scholarship, looking at a range of library consortia and collaborative organisations, exploring why they chose the models they use, how they are managed and governed and identifying the costs, the benefits and the drawbacks and perhaps their sustainability over time.

I hope to draw conclusions as to what might work for us in New Zealand libraries to ensure that we harness more of the creative thinking and synergy enabled by working collaboratively; that we can take advantage of new technological opportunities and share the knowledge and skills of some to benefit all, so that we can deliver more of what our customers and users want within our funding constraints.

 

Outsourcing management of U.S. public libraries – what can we learn?

Jill Best, General Manager: Libraries, Tauranga City Council, Tauranga, New Zealand

Critics of government and local government services often assume that private industry is more efficient than “bureaucracy”. While this has not been tested in the NZ public library context, a U.S. company called Library Systems & Services (LSSI) has won contracts to manage several U.S. local authority library services, amid much controversy. So what are the perceived benefits of applying private management to public libraries, are they real, and can we apply them in NZ without privatising?

This is a report on a research project sponsored by the Nielsen Bookdata Award for 2006 and Tauranga City Council.

 

Te Reo catalogue made easy- Hamilton City Libraries journey to create a te reo version of its OPAC

Smita Biswas, Digital Access Manager  &  Whetu Marama Te Ua, Kaiwhakahaere o Ngaa Ratonga Maaori – Maaori Services Leader,  Hamilton City Libraries, Hamilton, New Zealand

This paper aims to provide library staff practical skills to create a te reo version of their own OPAC without involving their library system vendor. It talks about simple website skills using either their own website content management system or commonly available web publishing software like Dream Weaver or Front Page, they should be able to reproduce their OPAC search screens in Maaori, giving users the ability to search the same catalogue as those using the English version.

Whetu will provide  tips to look out for when translating the your text into te reo  including the protocols of the region that she needed to follow such as having discussion with local kaumatua and a prominent iwi spokesperson regarding the use of te reo maaori in the written form. Undoubtedly while the use of double vowels will be something new to many people, it is one way that we can honour our partnership with the local iwi.

Such a service could bring the libraries closer towards fulfilling its bi-cultural objective; showing a commitment to Maaori customers.

 

Transforming the library – The new value proposition

Lyn Bosanquet. University Library, University of New South Wales, Sydney, Australia

The unmediated content environment has eroded the need for many traditional library activities as the use of physical content reduces. As a consequence of this reduction in services – services which have historically been used as a measure of how busy / active / useful the Library is to an organisation, Libraries are becoming increasingly preoccupied with a range of new activities in an effort to show relevance. Libraries have been quick to jump on bandwagons, particularly technological ones in an effort to show innovation and cement their place in the new world.

This new environment, coupled with the Librarians’ desire to help and assist can result in busy work places, but the question is – is this new activity building benefit? Or are we delivering disparate services in a reactive manner. We need to be defining our core services and clearly aligning them to the strategic objectives of the organisation. It is only by establishing a close alignment to these objectives that the Library can truly articulate its value in the wider context.

The time has come – we must have a value proposition, based around core business: we need to build a structure that will allow us to sell the value, deliver the value, report on the value; and ensure that the Return on Investment {ROI} can be measured. This business perspective provides an opportunity to reinvent ourselves as an integral and valued part of the overall institution.

 

Breaking down barriers in building design: the experience at the City of Wanneroo

Michelle Brennand (AALIA) B.A., Grad Dip ILS ,Grad Dip Business, MBA, Director ALIA Board of Directors, Manager Library and Heritage Services, City of Wanneroo, Perth Western Australia 

The City of Wanneroo is exploring new territory by designing a building that will house a public library for 60,000 items, regional museum of 4,000 pieces and exhibition space for temporary displays, corporate events and social functions.  The process to ‘blur the lines’ between library, museum and culture has been an interesting and challenging experience, which is explored in this paper.

Another precedent is that the State Government of Western Australia is providing a $4 million contribution to the project, the first such contribution to library infrastructure since the formation of the Library Board Act in 1954.

The paper therefore also explores the additional dimensions provided by State Government’s involvement in the design process.

The new relationship with heritage and culture as well as the State Government has impacted significantly on the design, generating innovation and creativity as well as tension and compromise.  The additional players served to question the traditional role of the public library and created a vigorous dialogue on the role of the 21st century library.  The result is a building that will indeed blur the lines and accommodate a greater degree of multipurpose and social inclusiveness than any other cultural or learning building in WA.

Detailed analysis of the site plans will be provided as part of the paper’s presentation.

The building will be 3,000 square metres and current cost estimates are sitting at $20 million.

The new building is just completing the detailed design stage with construction due to commence in October 2007 and a completion date of December 2008. 

 

WORKSHOP: Making things work: ensuring sustainability of libraries for future communities

Michelle Brennand (AALIA), B.A., Grad Dip ILS ,Grad Dip Business, MBA, Director ALIA Board of Directors, Manager Library and Heritage Services, City of Wanneroo, Perth Western Australia 

The City of Wanneroo is the fastest growing outer metropolitan local government authority in Australia.  In 05/06 the City grew by 8.3% and over the next 15 years is expected to grow by a further 103,000 residents from the current population of 118,000 people.

As well as being 1 of the fastest growing local governments in Australia it is also one of the State’s largest covering over 685 square kilometers.

The Library Services has 5 branch libraries including 1 mobile library provide services to 118,000 people.

The library service has had a difficult 10 years starting with the split of Wanneroo in 1997 to become 2 smaller councils.  Replacement of the Manger for the Wanneroo Libraries did not take place for 2 years and once appointed, the incumbent changed 3 times in 4 years.   The lack of leadership has taken its toll as indicated by inadequate stock and staff levels, the low political profile of the library service within council and the community, cultural issues and business inefficiencies.

This creates unique challenges for the City of Wanneroo library service as it contends with rapid growth as well as the need to improve service levels and ensure the sustainability of libraries for future communities.

The workshop outlines the strategic plan developed to address these issues and describes the progress and outcomes thus far from an organisational restructure, marketing strategy, cultural change program and a business process review of services. 

 

Treasure from trash; collecting printed and digital ephemera in New Zealand

Barbara Brownlie, Ephemera Curator, Alexander Turnbull Library, National Library of New Zealand, Wellington, New Zealand

This paper defines ephemera as collected by the Alexander Turnbull Library. It uses some examples to illustrate the value of ephemera in illuminating the history of everyday life, popular culture and graphic design in New Zealand. Vital, immediate, and evocative, ephemera are transient disposable treasures to be captured, ordered and made accessible for posterity.

The paper discusses ways in which ephemera has been collected, preserved and made available in libraries and institutions across a range of sectors throughout New Zealand, along with some of the inherent challenges.

The paper indicates some of the ways in which born-digital ephemera fits into the ephemera tradition, serving the same needs for future researchers, and some of the criteria used to select born-digital ephemera for preservation at the National Library.

 

Diversification…where libraries, Riff Raff and V8s meet!

Meg Bryant, Customer Experience Manager, Hamilton City Libraries, Hamilton, New Zealand, & Robyn Pengelly, Community Libraries Manager, Hamilton City Libraries, Hamilton, New Zealand.

Public libraries are often at the forefront of innovation and their services are shaped by the needs and interests of their community. This paper outlines the issues involved with the introduction of theatre and event ticket booking (TicketDirect) into the Hamilton City Libraries, this was a two stage process where two libraries trialled the new system before it was rolled out to the four remaining community libraries. The rationale behind the decision to move ticket booking services to the libraries will be discussed along with the impact of the changes on our community and library staff.

Sound project management is vital during the addition of a new service and some of the successes and problems we encountered during the transformation are discussed. The inclusion of a service that can at times generate a very high amount of cash in a traditionally low cash generating environment resulted in a review of our financial and security processes to ensure the safety of staff remained paramount. Documentation and training in the trial implementation could have been significantly better, but lessons were learned from that and the second roll-out went much more smoothly. Communication between all parties, (Hamilton City Theatres, TicketDirect, call centres, venues, library staff and customers) and problem resolution is an ongoing improvement opportunity that we are continuing to work on.

All of our libraries have been affected by challenges along the way with system/technology issues coming to the forefront though library staff are committed to providing the very best booking service they can in conjunction with their great library service and are working hard with all concerned to make the transformation successful.

 

More than a passing fancy: Librarians' use of Web 2.0

Brenda Chawner, School of Information Management, Victoria University of Wellington, Wellington, New Zealand

Web 2.0, also known as the ‘read-write Web’, makes it easy for people to create Web content, and also to comment on content published by other people. To what extent are New Zealand librarians and information managers exploring and using Web 2.0 applications? The results of a survey carried out in February 2007 show that librarians and information managers of all ages are experimenting with these technologies to some extent. This presentation will identify the most- and least-commonly used applications, and identify factors that affect their use, such as age or education. The survey results show that personal, technical, and organisational barriers prevent some people from being able to access Web 2.0 applications, and the presentation will discuss ways they might be overcome.

 

The EPIC LIANZA Training Initiative – transforming online skills training

Craig Cherrie, EPIC Training Coordinator & Fiona Rigby, EPIC Manager, EPIC, Wellington, New Zealand

The EPIC LIANZA Training Initiative (ELTI) Project had its genesis in the growing realisation that the use of digital resources by library staff, including EPIC databases, was constrained by low e-literacy skill levels in many libraries. The ELTI aims to meet this identified demand by developing and supporting a network of trainers who will train colleagues in their own, and surrounding, organisation(s) in the core skills required for using e-resources in libraries.

A Training Coordinator was responsible for developing the content and then delivering Becoming a Trainer sessions. This involved the training of 58 librarians (from a range of library sectors) in 12 full day sessions over April 2007. The ELTI material and approach was taught on the precepts that successful training of online skills requires careful scaffolding of learning to build confidence, the teaching of generic skills transferable to any resource and a strongly interactive, collaborative style in training sessions. The written resources emphasised the commonality of features and effective search strategies among online resources. The Becoming A Trainer sessions introduced, demonstrated, and gave practice and review of the interactive approach.

The presenters will give an overview of the content, discuss why this collaborative approach was adopted and comment on the experience to date of delivering this training across New Zealand. Learn how participation in the Initiative could provide your library with the resources and method to deliver more effective training in a time of rapidly growing expectations of the skills and confidence that staff will bring to searching digital resources.

 

Te Kaupapa Mahi Tahi a plan for Partnership 2005-2010 Policy

Makere Chrisp, Hononga Maori, National Library of New Zealand, New Zealand

The National Library of New Zealand Te Puna Mātauranga o Aotearoa is in the process of increasing the support for knowledge-based societies. Because information and communications technology is changing it is vital that the library redefine its roles and services to meet the challenges ahead.

There is a need for the library to respond to the challenges of a growing and dynamically changing population of Māori. The public sector will continue to meet the changing needs of Māori, both to deliver effective and efficient services, products and programmes. Māori will continue to be more involved in policy development as well as expedient levels of implementation.

During 2006/07 the National Library developed the New Generation National Library Strategic Directions 2017. Within this strategy the library identified Te Kaupapa Mahi Tahi as a critical area that will support the transformational change and strategic agenda of the National Library.

The work the Library is undertaking in relation to Māori language material and work with the archives sector will ensure Taonga Māori are cared for, protected, and made accessible in collaboration with iwi Māori.

This paper will discuss the critical areas that Te Kaupapa Mahi Tahi will support in the transformation change and strategic agenda of the Next Generation National Library. The major focus of Te Kaupapa Mahi Tahi is Te Hononga (Relationships), Tiakitanga (Care and Preservation), Kohikohinga Kōrero (Collections) and Tiki Mai Hei Tuku (Access.

 

Workshop: Beauty and the Beast – what lurks behind the university library reference desk?

Charlotte Clements & Gael Lamont, Victoria University of Wellington Library, Wellington, New Zealand

This workshop aims to provide a forum for participants to examine their roles as reference librarians in terms of challenges faced and met, and to turn our minds towards the physical and technological transformations now being heralded throughout the world as the new age of learning.

The workshop will provide an interactive forum for participants to focus on how their relationship with their clientele contributes to the educative experience, and explore ways in which to extend or renew their practices. Emphasis will be on the service role of the reference librarian in a tertiary education library, but all are welcome.

 

Free for All: removing the charges on internet access at Auckland City Libraries

Joanne Crummer, Project Planner, Auckland City Libraries, New Zealand

Auckland City Libraries launched free internet access in May 2007. Previously library databases, MS Office software and selected web content had been free to use, but customers paid to search the full web and access their email accounts etc.

Two of the library's strategic roles - the information gateway and the learning centre - led it to seek additional funding that would remove perceived and sometimes actual barriers to the world of knowledge. Auckland City Council met the funding request as one of its "Making community facilities more relevant" initiatives.

Auckland City Libraries was already using software to manage the use of its public access PCs across 17 sites. The change to free internet meant removing the charging mechanism (other than for printing), reviewing session lengths, and placing more emphasis on encouraging customers to use the online reservation functionality. Ideally the demand for PC time is managed by the customer base itself.

This presentation will share the philosophy behind providing free internet access, cover the planning and implementation phases, and look at the service approaches taken to manage customer demand. It will report on customer uptake and feedback, and then summarise key learnings from the change.

 

Transformational leadership and its implications for the library profession

Debbie Dawson, Consultant, Debbie Dawson & Associates, Christchurch & Sally Lewis, Consultant, Sally Lewis & Associates, Christchurch

Many theories and approaches to leadership development focus on how to be effective within the status quo – which is called ‘transactional’ leadership. A leader using this style can be very influential; however they may actually change very little. ‘Transformational’ leadership is about implementing new ideas. These individuals continually change themselves; they stay flexible and adaptable, and continually improve those around them. Transformational leadership is not about what you know – it’s about how you think and behave. This session will explore the characteristics of transformational leadership and identify where the current opportunities are for this within libraries and the library profession.

 

The right tools for the right job: a usability survey of critical appraisal tools

Rachel Esson, Wellington Medical Library, University of Otago, Wellington, New Zealand

Evidence-based librarianship uses evaluation of library research to inform change and decision making. It makes explicit the process of evaluating the information we base our decisions on. To evaluate the information we have a range of critical appraisal tools available, including question based checklists, study design checklists and generic checklists, but how do we know which ones to use and how should we use them?

At the end of 2005 a journal club for Health Librarians was established with the aim of developing critical appraisal skills and increasing awareness of library-related research.  A survey carried out in 2006 established those who attended journal club meetings felt that the club had helped them to develop critical appraisal skills. A year down the track members have agreed to take part in a survey to evaluate a selection of appraisal tools and establish which of these they preferred using.

The survey will establish which tools can be used in real work situations to help librarians make workplace changes based on good evidence.

This presentation will summarise our findings and make recommendations for how to use critical appraisal in making decisions about implementing changes in your library. It will discuss the benefits of critical appraisal as well as the pitfalls.

 

Mentoring: Finding and benefiting from the best mentoring method for you or your organisation

Alison Fields, Information and Library Studies, The Open Polytechnic of New Zealand, Lower Hutt, New Zealand

Is mentoring right for you? There are many different mentoring methods and systems for mentoring; some used in the library profession, others used elsewhere. This presentation considers three key questions: What are the benefits from being in a mentoring relationship or system, What kinds of mentoring methods and systems are there, and Which one is the right one for you or your organisation?

There are benefits to be gained from being mentored, and also from being a mentor. The benefits may focus on your current work, your longer-term career, your general growth and development in the profession or in leadership roles, or wider life beyond work. There is a wide range of mentoring methods and systems currently used in library, information and other professions: some will suit various stages of career, others for various types of personalities, and various working situations. There are mentoring methods and systems applicable for those in both large and small organisations, for those in cities and rural areas, for those beginning their working life and those who are well established in the profession.

Working out which mentoring method or system will be the best one for you will depend on what your needs are, what you want to achieve, and your individual circumstances and career path. Organisational needs are also catered for with some mentoring systems. A range of formal and informal mentoring methods and systems are described, and examples of successful methods and systems are given. 

 

Library X.0 beta

Brian Flaherty, The University of Auckland Library, Auckland, New Zealand; Paul Sutherland, Christchurch City Libraries

Paul and Brian offer thought provoking observations about the current library and information landscape, at home and away.

After getting over fashion, and the demands of web 2.0, they are preparing to try to understand just what Library X could be and have a global pool of evidence to explore. Where to from here? How do we pull all the pieces together? What to pick up, who to share with, which bleeding edges to self-lacerate on...

But come join us we can't do this on our own.

 

From To Do to Ta Dah!: Why a PhD in Librarianship should be on your ‘To Do’ list

Nadine Elizabeth Gibbons, Curtin University of Technology, Perth, Western Australia

This paper aims to encourage Library and Information graduates to extend their horizons at the highest academic level.  A PhD in Library and Information Studies (or other Library Focused field) is a rare achievement, yet it is not a difficult objective.  This paper will use data from New Zealand and Australian Universities to show how many Library-related PhDs have been awarded in the past decade It will then compare this data with how many Library and Information graduates have been awarded a PhD in another field in the past decade.

The audience will be encouraged to look at a PhD as a ‘do-able’ objective. The body of the paper will be broken down into the following subsections:  Why?; The A-Ha! Moment – deciding to transform yourself; Choosing your academic institution;  Scholarships to cover expenses versus-of-pocket costs; ‘Selling’ your study plan to your employer; Getting your support group together – family, employer, academic supervisors; Choosing your thesis topic- here are some starters; Tenacious mentality beats bureaucracy – usually; Why being a librarian has made you the perfect researcher; A title, A title, my thesis for a title!;  ‘Is there a Doctor (of Philosophy) in the room?’; and  ‘Now what?’

The focus of the paper will at all times be accurate information delivered in a punchy, humorous manner by an enthusiastic PhD Candidate who honestly believes that the world needs more Doctors of Philosophy and librarians and information specialists should be achieving this qualification to elevate the profession and themselves.

 

Life in the Wild West: Lessons learnt in the transformation of a small, rural public library service

Susan Harris, Kawerau District Library, Kawerau, New Zealand

This is a positive, practical session that aims to inspire Librarians that change is possible and they do have the power to make things happen. I am going to share the lessons I’ve learnt from transforming a 1960’s library service into a modern library service that the community of Kawerau is proud of. These lessons include: making friends, asking for help, breaking rules, taking time, concentrating on the core, living in cycles, grabbing opportunities, having visions and celebrating innovation and inspiration. None of these lessons are new or revolutionary, but with lots of practical examples, I hope to inspire you to change what you can in your library service and celebrate what you have already achieved.

 

Does my bun look big in this?  Getting proactive about changing our image

Samantha Hughes & Lawley Yukich, City of Cockburn Public Library & Information Service, Perth, Australia

Librarians are comfortably stereotyped as quiet, mousy, conservative, boring bunheads hiding in their stacks of books or as saucy centerfolds shooshing as the digital information age roars past. Despite years of quaking in our cardigans and bemoaning these stereotypes, what progress have we actually made towards changing them? Numerous attempts have been made including the recent @ your library campaign originally run in South Australia. Other examples from around the world will be reviewed.  What lessons can be learned from other professions? One recent example of a profession trying to change their image is the Chartered Accountants campaign of television adverts in Australia. Not only did they focus on their role as a driving force in business but they highlighted the diversity of people within their profession. Librarians need to look at a similar approach to celebrating our diversity while defining our role in society. A holistic effort must be supported by empowered individuals promoting their profession with pride. Looking at the soul of librarianship, how do we want people to see and respond to us?

 

Transformation of new Engineering Library, University of Auckland

Patsy Hulse, Engineering Library, University of Auckland, New Zealand

The Engineering Library, University of Auckland’s latest state-of-art completely remodelled subject-specific library, is proving extremely popular with its users. This session will look at the successful design of a library building to cope with new roles, new goals and new futures. It will look at planning and implementation, provide illustrations of innovative solutions and services, and outline the key drivers and outcomes. Details will be given of the transformation of a late 1960s library, crowded, stuffy and lacking in natural light, to a striking new learning environment with many enhanced services.

The new Engineering Library is nearly three times the size of the previous library at 2,800 square metres, spreads over two and a half floors and provides 337 seats and 73 workstations. New features enjoyed by the students include a computer training room, Creativity Centre, an audiovisual room and the very popular group study rooms. There is ample opportunity for the collaborative work so valued by engineering students. A special area is allocated to displays portraying the School’s research, the most recent, very successful display being a Formula One racing car built by the students.

The interior environment showcases a palette of colours and materials which stimulate the users while providing the right environment to complete research and study. There is a sense of space, natural light and wide vistas of the surrounding campus, with liberal use of glass and metallic surfaces to emphasize the engineering theme.

 

Accessing information in new ways

Tony Iezzi, Manager Information Access Services, Vision Australia, Australia.

Vision Australia has a bold new plan of making 100% of information accessible to people with a vision impairment. We believe this to be a goal worth pursuing.

Vision Australia Information Library Service has introduced a number of revolutionary new services, making current news and information available to people who are blind or have low vision, to those unable to hold or manipulate books, or to focus or move his or her eyes, and to those with a perceptual disability. Emphasis is on multiple access methods and format choices for clients.

These services are being developed as part of a five year plan called the i-access program. At an estimated cost of $30 million dollars over five years, this paper will outline a number activities within that program that support the VA goal of making information accessible and usable. This program was spearheaded by a trial phase with a representative sample of clients participants who were overwhelmingly in favour of the new DAISY service with 97.9% who responded to the survey indicating that they would continue with the service.

An overview of the elements involved include converting collections from analogue to digital, building digital content storage systems, developing a web download service for newspapers, magazines and books. Books are available for download in text, Braille and DAISY formats. The project involves a rollout of 17,000 playback devices to a national client base and unique training and support programs involving staff and volunteers. The paper will also outline a ‘Burn on Demand digital media production’ service.

 

IT topics within Librarianship

IT-SIG (Information Technology Special Interest Group) Workshop

IT-SIG will host an open workshop giving participants the chance to discuss current IT topics within Librarianship. While the final topics will be finalized nearer the time (to catch up with any "breaking news") the workshop will comprise 3 or 4 speakers, each providing a brief introduction to a topic, with discussion following each.

At the moment, topics being considered include:

• Library 2.0 and changes in communication styles (blogs, wikis, rss) and the interactive web.
• Institutional Repositories (Vanessa Newton-Wade on ResearchSpace@Auckland)
• OpenURL link resolvers (Bob Pearson at AU)
• Digital Object Management Systems Extending the use of Library Catalogues

If time allows, participants can raise other topics for discussion during the workshop. At the end of the session, IT-Sig will hold its AGM.

 

Your library, virtually everywhere: using what you have, to give them what they need, where and when they need it

Ruth Ivey and Kay Young. The Library, The University of Waikato, Hamilton, New Zealand

Trying to provide tutorials and tours at the optimal time for everyone? Attempting to cater for an unrealistic ratio of learners to instructors? Needing to reach distance students?

In response to these challenges, three different e-learning initiatives have emerged from the University of Waikato Library. 

• WISE went live in 2005. The process of producing these tutorials involved two major project groups and took over 3 years to accomplish.
• Virtual Tours of the Central and Education libraries were added in 2006.  This project involved many library staff but was led by one small project group.
• More recently the Law Library was required to put existing tutorials online to meet the needs of distance as well as internal students.  A four month time frame and very limited budget necessitated the fast learning of new skills and the creative use of available talents and resources. The end product, released in early 2007, includes musical webcasts, interviews, games, quizzes and polls.

Although these three projects varied in impetus, budget, time frame, staffing and the approach taken, some common factors led to successful results. A lot of fun was had along the way, discovering and exploiting all the available possibilities.

In this paper, we share what we learned, the highs and the lows, the achievements and disappointments.  We look at useful, and often free, resources as well as ongoing evaluation and updating. We hope you too will be inspired to explore innovative, creative solutions to these common issues.

 

Picked from the Library Catalogue – Dynamic bibliographies on the Web

Catherine Jane, Library IT, University of Canterbury, Christchurch, New Zealand

Directing users to the most useful resources in a particular subject area or in a particular format via the selective bibliography has long been a major role of an information specialist.  Translating the format of such a bibliography from print to online has been a challenge. The librarian who has the skills to make the selection may not have the skills to format the bibliography online, and creating such bibliographies has often resulted in duplication of work already done in the Library catalogue.

For a number of years the University of Canterbury has created dynamic web pages which list items from the catalogue, but there have been two inherent weaknesses in the system. The first was that it was not possible to categorise items within the page; they appeared in one long list, which could however be sorted by title, call number or author.  Secondly there was nothing on the catalogue record to indicate that this item was used on a dynamic page, meaning that the record could be deleted, merged or otherwise lost without any consideration to how this might affect the web pages.

In late 2006, a new method was devised that overcame both of the above problems. This method allows us to create truly dynamic bibliographies, making use of the expertise of subject librarian, cataloguer and web programmer in one easy process.  This paper will describe this process, show resulting web pages and discuss challenges and future directions.

 

The changing face of the National Union Catalogue: National Library’s challenge of retaining a New Zealand controlled National Union Catalogue while providing international services for New Zealand libraries

Jenny McDonald, Manager Digital Solutions, Sarah Barnett, Business Analyst, National Library of New Zealand, New Zealand

During 2006 the National Library of New Zealand, with the support of New Zealand libraries through the Te Puna Strategic Advisory Committee, brokered a partnering agreement on behalf of Te Puna Libraries with OCLC (Online Computer Library Centre). From 1 July 2007, Te Puna libraries joined more than 57,000 libraries from 112 countries around the world to further access to the world's information while reducing information costs.

Under the agreement Te Puna libraries are able to access a range of OCLC’s comprehensive bibliographic services. A copy of New Zealand’s flagship bibliographic resource, the National Union Catalogue, is now part of OCLC’s database allowing rich New Zealand holdings information to be surfaced to the wider web.

While implementing this agreement the National Library also investigated the US bibliographic software product OSMOSIS that automates many of the tasks that cause inconsistencies between library catalogues and the National Union Catalogue.

This paper will discuss the impacts of both projects on the National Union Catalogue, the benefits for New Zealand libraries of both products, and the challenge faced by National Library to find a balance between providing New Zealand libraries with international opportunities while controlling the use and identity of our content.

 

Putumōhio – Making the translation

Josephine McElroy, North Shore Libraries & eLGAR; Whina Te Whiu. Auckland City Libraries & eLGAR; Stuart Ure. eLGAR System Support, Auckland, New Zealand

Te Reo Maori is the first official language of New Zealand and translating text in to Te Reo Maori is no longer a PC bilingual add on in libraries but  a  viable and mainstream service with many proven benefits.  The Libraries for the Greater Auckland Region (eLGAR) Consortium has provided online services to Maori by making our shared catalogue, and all supporting web pages, available in Te Reo Maori.   Resulting in the eLGAR catalogue winning the library section of the Maori Language Week Awards in 2006.

This paper will set out the pathway from business plan, policy development, and the process used to create an original translation for a online catalogue. Giving guidelines to those who would like to follow suit.

 

Hand in hand: An informal mentoring pilot at VUW

Brent McIntyre, E-Services Co-ordinator; Shauna Mendez & Katherine McKenzie, Research Librarians, Parliamentary Library, Wellington. Shannon Wellington, Senior Tutor, LIM Programmes, School of Information Management, Victoria University of Wellington, Wellington, New Zealand

Some library students have few opportunities to talk with other new professionals. New channels of communication may help in the transition from study to work.

This year, students studying for the Masters in Library and Information Studies (MLIS) through Victoria University of Wellington have been offered a unique opportunity to meet former MLIS students via the new MLIS Alumni Mentoring Scheme.

By linking with recent graduates, students around the country can share their experiences and receive informal guidance and advice from someone who remembers what they’re going through and came out the other side.

At the same time, graduate mentors have a chance to ‘give something back’ and gain valuable experience in mentoring at the same time.

With the LIANZA Professional Registration Scheme’s formal mentoring programme starting soon, this scheme will serve not only the participants but the library profession as a whole.

This session will look at how the MLIS Alumni Mentoring Scheme was conceived, initiated and promoted. It will also detail the results of a six month review.

The session is aimed at anyone interested in mentoring or initiating new programmes, and those with a passion for assisting our colleagues on their way to becoming professionals.

 

Five marketing principles and how to apply them

Duncan McLachlan: Wellington City Libraries, Wellington, New Zealand

Wellington City Libraries has been successful in marketing terms over many years, consistently delivering products and services and promotions at the top of the libraries marketing game.  

But new challenges are on the horizon with increasing competition for our market space.  Our current communications and promotions will lack the grunt needed to make progress into the customer segments that are important to us.  They need refreshing so we’ve been looking at how we get to the next level.

Five key principles will underpin to our new marketing goals and help us get to where we want to go.

This is a presentation that will appeal to marketing and non marketing people – from large and small libraries and staff who want to be in marketing positions.  You’ll come away with insights into how five basic principles underpin good marketing and that they are easy to apply.

The presentation is based on my developing role as Strategic Marketing Manager at Wellington City Libraries, my recent work with Metronet and LIANZA on national promotions and a number of private projects.

We’ll look at:

• Five principles that support every successful marketing or promotion project
• How to apply those principles easily and at little cost
• How to leverage off a library’s value.

Duncan McLachlan is the Strategic Marketing Manager at Wellington City Libraries and the creative leader of Futurecentric – an Innovation network.

 

Centralised collections, localised service delivery – a case study in transforming Library Services at AgResearch

Ritva Matero, Information Resources Manager, AgResearch Limited, Hamilton & Sue Weddell, Reference & Knowledge Services Manager, AgResearch Limited, Mosgiel.

Early this decade there were significant changes within the AgResearch libraries. The library service became part of Information Services reporting to the Chief Information Officer. As a result a strategy was adopted to nationalise the previously campus-based service. Two manager positions were created: Information Resources and Reference and Knowledge Services. It was decided to transfer all print journal collections to Ruakura campus in Hamilton and provide a responsive document delivery service to staff around the country while also converting as much content to electronic as possible. Reference services were also revamped to provide a proactive Knowledge Advisory Service to core AgResearch clients and all staff with reference responsibilities were reassigned to new roles as Knowledge Advisors (KAs). Located at all AgResearch campuses, KAs develop and maintain subject expertise in clients’ core business areas, assess their information needs and provide value-added services over and above the standard reference service to meet those needs.

Community through youth; Glen Innes community library’s journey from good to great 

Corrina Meikle, Community Libraries Manager, Auckland City Libraries, Auckland, New Zealand

In 2000 the Glen Innes community library was hanging in the balance, over a 5 year period customer use had declined at a consistent rate. Although the community has a higher than average concentration of youth, they were significantly under-represented in library use statistics.

In 2001, with support from the Ministry of Education, we launched the Akozone Homework Centre; a new educational based initiative specifically targeted at youth. Akozone successfully created a positive and welcoming environment and youth rapidly became the primary users of the library.

Within 2 years we explored the concept of re-branding Glen Innes a youth library. In the early analysis, we discovered the potential for the library to build on the youth connection. However, what transpired was that the library’s focus on youth sparked community interest and a realisation that Akozone had benefited the wider community. Consequently, the library had resurgence in use and community participation, contributing to building a stronger sense of community in Glen Innes.

Senior citizens embrace change and make new technology work for them

Wendy Nasmith. Library and Information Services, Royal New Zealand Foundation of the Blind, Auckland, New Zealand

As the New Zealand population ages, libraries will find themselves providing services to an increasing number of senior citizens who are starting to experience age related conditions such as vision impairment. Some of these people will also appreciate the housebound service that many public libraries offer. The libraries will be looking to new technology to help them provide a better and more efficient service and give clients greater control over how they access information and recreational reading.

There is a perception that “Seniors” are reluctant to change but a recent Royal New Zealand Foundation of the Blind pilot project to test an internet-connected digital talking book player with borrowers, most of whom were in their 70s and 80s, has shown the opposite. This positive attitude to change by seniors was also reinforced in a survey of library users and non-users conducted by the Foundation. If the reward is greater independence and a better service, and they are given appropriate support they will embrace new technology and make it work for them.

Wendy Nasmith was one of the instructors who installed the new players, taught the seniors how to use them and then supported them through the trial. Wendy will present the results of the trial and the survey but will also give a personal account of her experience of teaching vision impaired seniors to manage a new talking book player and a new distribution system.

 

You don’t have to meet everyone’s needs all of the time

Andy Neale, Web Manager, National Library of New Zealand, New Zealand

According to Time Magazine, the person of the year is "you". And "you" are a very busy person blogging, sharing, and mashing up all manner of creations. For those of us working with web technology "your" user needs can sometimes seem demanding, frivolous, and ever-changing? How can we keep up with "you"?

The first part of this paper explores the idea that we don't need to keep up with all of "you", that it is okay to not be meeting everyone's needs all of the time, and that web technology can deliver good user experience without being on the leading edge.

We then use case studies from projects around the world to understand how to enrich the user experience in a focused continuous fashion—covering topics such as choosing your web technology horizon, picking your really important users, running useful usability studies, undertaking moderately agile development, and getting away with plagiarising technology.

 

Biblioblogging: Blogs for library communication

Janette Nicolle, Alison McIntyre. Information Services Department, University of Canterbury, Christchurch, New Zealand

This paper will outline the way in which blogs are being used for communication and knowledge management at the University of Canterbury Library. Two case studies will be presented. Firstly, the use of an internal blog used to communicate and manage information for service staff across the library system will be described.  Secondly, the paper will outline the development of an external blog to communicate content and service updates to an academic community.

Practical issues such as software selection and staffing implications will also be covered as will the challenge of attracting and maintaining an audience.  There are significant communication and marketing possibilities for librarians who venture forth into the blogosphere.

 

Souping up the engine : making the most of the catalogue at The University of Auckland Library

Ksenija Obradovic, The University of Auckland Library, Auckland, New Zealand

It is widely recognised that libraries need to transform the way they present their collections to users. As library catalogues are still the main discovery tool of libraries’ resources, they need to change too. What can we do while we wait for the transformations possible with FRBR and RDA? This paper outlines The University of Auckland Library’s efforts to improve access to  their resources.

Particular attention will be given to exploring the opportunities offered by modern technology. The paper will describe how different computer programs can be used to improve the quality of existing bibliographic data in the library catalogue, thus improving access to it. It will also look at strategies that can be employed for faster and more efficient creation of bibliographic data, including the automatic creation of data for both electronic and print resources. Emphasis will also be given to providing access to material that was not traditionally described in the catalogue, as well as creating gateways to specific parts of existing collections.

The paper will conclude with some speculations on the future of the library catalogue in an FRBR/RDA/Google/Amazon world.

 

Power to the People!

Representatives from the Peoples Network Governance Group.

The Aotearoa New Zealand People’s Network is one of the few projects that addresses all three strands of New Zealand’s Digital Strategy. Based to some extent on the successful project in the United Kingdom, the New Zealand project focuses on access to digital tools, services and information through the country’s public libraries and on the ability of libraries and librarians to deliver training and advice to public users in digital environments. The project will be living in the participatory web2.0 world and so will also provide ways for collecting and uploading content from around the country into community repositories. This session will provide an update and map out the future of the project.

 

From zero to hero: creating a pool of outstanding online librarians (Professional development for staff working in the Web 2.0 environment)

Kini Piper, AnyQuestions.co.nz Service Coach, Wellington, New Zealand

AnyQuestions.co.nz and UiaNgaPatai.co.nz have come a long way in the three years since their inception. With a new management model in place, funding secured from the Ministry of Education until June 2008, and an increasingly skilled group of operators, the service continues to deliver outstanding support to school children. As a national collaborative project, it was an innovative first for the library profession in New Zealand.

But how do we keep the fire burning in the belly of our online librarians and lift the bar? We now have over 100 operators trained nationwide. On any given day we have up to five librarians online at a time, talking to customers in two languages – and they could be in either the North or South Island of New Zealand. So how do we coach this large pool of operators and ensure they get the upskilling they need to provide consistent quality service? How do we equip them to interact effectively with our innovative and immediate Next Generation New Zealanders?

The AnyQuestions.co.nz / UiaNgaPatai.co.nz journey is relevant to the ongoing PD challenges of librarians in New Zealand. Kini will explore the issues around recruitment, training and coaching and describe solutions we have developed which have wider applicability in the profession. Our solution can be summed up in our overarching philosophy: ‘training is passive, learning is active’. Come along to find out about how we take our operators from zero to hero.

 

Workshop: Shrugging off the cardigan: learning and teaching identities for the information professional

Chris Powis. Information Services, University of Northampton, Northampton, UK and Jo Webb. Department of Library Services, De Montfort University, Leicester, UK

We now accept that teaching and supporting learning is part of our professional domain, irrespective of the sector in which we work.  We may achieve this in very diverse environments: teaching information literacy in a university, school or college, helping users on an enquiry desk, producing guides to services or engaged in reader development and other community librarianship.  Whatever the context, we need to understand the learning process and be able to plan, deliver and assess effective learning engagements.

However, although our changing role is apparent, how clearly do we understand what it means to be a teacher? This interactive workshop will explore what we understand of identities as teachers and ways of developing confidence and expertise in this role.  We will focus on the concept of a teaching team as a means of constructing a holistic learning experience for our users and as a focus for personal learning and development.

The facilitators are both senior librarians in UK universities and have been recognized for their outstanding impact on the student learning experience through the award of prestigious National Teaching Fellowships.  They co-authored Teaching information skills: theory and practice (Facet Publishing, 2004).

 

Start with the learner

Chris Powis. Information Services, University of Northampton, Northampton, UK and Jo Webb, Department of Library Services, De Montfort University, Leicester, UK

What comes first – the learner or the teacher? The growing body of literature on information literacy is focused more often on content and process rather than the transformative impact on learners. The learner needs to be at the heart of the process, especially, in the many informal learning engagements with library and information services.

Combining extensive experience and evidence from small-scale studies in the UK, this paper will argue that in order to create empowered and engaged learners, irrespective of our occupational context, we need to focus on their needs, wants and expectations. This requires us to professionalize our practice in pedagogy. This session is intended to be complementary to the conference workshop, ‘Shrugging off the cardigan: learning and teaching identities for the information professional”, although it will also be of value in its own right.

The facilitators are both senior librarians in UK universities and have been recognized for their outstanding impact on the student learning experience through the award of prestigious National Teaching Fellowships. They co-authored Teaching information skills: theory and practice (Facet Publishing, 2004).

 

Kete Horowhenua

Joann Ransom. Horowhenua Library Trust, Levin, New Zealand

Horowhenua Library Trust successfully received a grant from the Community Partnership Fund, National Digital Strategy, to build a web application called Kete Horowhenua.

Kete Horowhenua is a community built digital library of arts, cultural and heritage resources. It aims to get the private collections and knowledge of our community sitting alongside our public collections. The digital photograph collections of the Foxton and Horowhenua Historical Societies (12,000 items) have seeded the database, and contributions of Items from our community may be images of photographs or objects, documents, audio or video footage.

The Kete community can participate in a variety of ways: searching the database, editing and adding to Topics (wikipedia-type articles), adding new Items, linking Topics and Items together, discussing memories, and contacting fellow Kete users with similar research interests.

Many thousands of hours of voluntary labour have resulted in fully keyword searchable newspaper stories, biographies, and minutes from the first Borough Council formed in 1906 and the first volume of minutes from the Otaki sitting of the Maori Land Court.

The public and administration interfaces of Kete Horowhenua are internet based. The software is fully configurable with all fields and templates fully customizable in the set up stage.

Kete Horowhenua was developed with Ruby on Rails, utilizes Zebra z39.50 full text indexing engine developed by IndexData, is fully compatible with Koha 2.4 and above, and is released under a  GNU General Public License (GPL). As an open source project the Kete software is available for download and we invite other communities to build their own Kete and contribute to the software project by contributing their own code, whether that is enhancements to the search or plugins such as hookins to Google Maps.

Web 2.0 - Library 2.0: Myths and Realities

Paul Reynolds, Mcgovern Online, Auckland

What is the reality round Web 2.0 and its sister Library 2.0 Is this another fad?

Or, is the - collaborative read write web - a real paradigm shift which will radically alter professional practice, especially for the public library?

Using, examples, opinion, and his trade mark reputation of making the complex intuitive, Paul Reynolds plays web 2.0 and invites your participation.

Access It: encouraging the new generation to engage with your library.

Jane Robinson, Library Manager, Gore District Library, New Zealand.

The notion of lifelong learning has now expanded, recognising that learning occurs in a variety of places, timeframes and environments. The future generation of students who will enter tertiary institutions are technologically aware and already have a high level of interaction with a range of media. To capture these students and provide relevant and appropriate support it is vital that educational practices reflect the needs and expectations of what Oblinger (2005) calls ' Net Geners'. This requires us to revisit our teaching and provision of support services in light of emerging technology.

This collaborative project involved staff from the Library, Disability Services and Information Literacy at Christchurch Polytechnic Institute of Technology. The aim was to develop an extensive range of accessible online learning and teaching resources for the diverse range of current and future students and staff. Learning and teaching resources within Library and Learning Services previously existed only in print format. The aim of this project was to reconnect libraries with the new generation of information users. The first output was an enhanced podcast providing a virtual tour of the library, available in the three official New Zealand languages - English, Te Reo and New Zealand Sign Language. This presentation will outline the background to the project and detail the journey of the project team in producing these materials, thus providing hints and tips for others thinking of embarking on a similar adventure.

 

Treaty 2 U a touring exhibition: Transforming the way our public engage with collections

Huria Robens, Hononga Maori National Library of New Zealand

The founding document of our country, the Treaty of Waitangi, took seven days to write, seven months to sign and 166 years to debate, and counting...

The touring exhibition Treaty 2 U is a collaborative project presented by three national institutions – Archives New Zealand, Te Papa Tongarewa and The National Library.

This major exhibition enables New Zealanders throughout the country to discover more about the Treaty of Waitangi through sight, sound, video, cartoons, and animated graphics. In doing so, it show cases some of the amazing images of the Alexander Turnbull Library.

The exhibition was designed as a one-off nation-wide tour that would visit 34 towns and cities, Jan - May 2006. An 18-wheeler truck was designed as the touring vehicle, which transformed into an exhibition space that more than trebled its size. Due to the amazing success of that tour, a second tour was scheduled for Jan - May 2007 and another 27 locations saw the 18-wheeler transform into an exhibition space. The exhibition is currently on it’s third tour and now visiting Schools in South Auckland.

Ultimately, this exhibition aims to show that despite controversy over the years, the Treaty of Waitangi continues to play a central role for New Zealanders in understanding the past, making sense of the present, and building for the future.

 

Shhh! - if we don’t mention maps, they might go away

John Robson, Map Librarian, University of Waikato Library, Hamilton, New Zealand

Librarians as a whole tend be suspicious and afraid of maps, relegating them to murky corners of their libraries if, indeed, they hold maps at all. This paper will attempt to show that maps while having an aesthetic quality are also wonderful ways of displaying and disseminating information. Maps, like everything else, have entered the computer age and new developments such as GIS and online digital map collections will be described.

 

Open slather? – supporting open educational practices and resources

Sarah-Jane Saravani, Library Manager, Waikato Institute of Technology, Hamilton, New Zealand

The creation of open educational practices and resources is a world-wide movement gathering momentum. The purpose is to enhance education and life-long learning, the underpinning ethos is that knowledge is a public good and access should be enhanced through the various means at hand. The library sector has long supported such a view, how do we face the challenge of ensuring that barriers to accessing educational resources are minimised?

The trend towards openness includes such established movements as Open Source Software, Open Standards and Open Access; more recently within these environments scholars are sharing their digital resources openly and freely over the Internet as Open Educational Resources. This development has important implications for educational institutions in promoting a sustainable model which addresses cultural and mindset change and organisational barriers.

What we are witnessing is essentially the integration of Libraries 2.0 and e-Learning 2.0, this opens up a whole new scenario for us.

 

Transforming professional development for librarians – more than meets the eye (or Robots in Disguise?)

Richard Sayers, CAVAL, Brisbane, Australia

In many OECD countries, falling birthrates, historically low levels of unemployment and changing attitudes to work are combining to cause a “talent squeeze” in the labour market.  Both business and public sector organizations are finding it harder to attract and keep talented workers; in particular, younger, highly skilled staff.  As a result, generational change and professional development have become critical issues for organizations forced to compete for increasingly scarce human resources.  Since 2003, CAVAL has conducted an annual Training Needs Survey for library and information workers in Australia and New Zealand.  In 2005 and 2006, the survey was expanded to include Asia.  This paper examines selected findings of the 2007 survey and assesses their implications for libraries in the context of professional development and generational change.  If for Generation X “the more they learn the more they stay” and for Generation Y “continuous learning is a way of life”, what are the consequences for libraries if the right staff are to be recruited and retained?  CAVAL’s 2007 findings will be compared with previous surveys and used to inform a range of simple strategies to ensure that libraries in Australasia can successfully transform - from X to Y!

 

The Digital Content Strategy – What’s in it for libraries?

Sue Sutherland, Director of Policy and Information Democracy, National Library of New Zealand, New Zealand

The Government’s Digital Content Strategy will be released mid 2007.  This paper outlines the four element framework and discusses what libraries need to do if they are to fully realise their potential as essential elements in the knowledge infrastructure.

Thinking about digitisation of your collections?  Wondering about the nexus between protecting your IP and making publicly funded digital content freely available? Worried that libraries will be left behind in the search and retrieve battle?  And what about libraries’ role in local digital content?  Look no further – New Zealand’s Digital Content Strategy signposts the way ahead.

 

Transform! From Tourist to Treasure Hunter

Kate Thompson & Lynne Knapp, Medical and Dental Libraries & Rosemary Kardos, Faculty of Dentistry,University of Otago Library, Dunedin, New Zealand

Library tours are potentially boring, are passive and teacher centred. But libraries still play a vital role in providing access to information, and students still need to know how to use them. We all know students retain information better when they are actively involved in the learning process, so how do we transform the tour into an engaging, student focussed, learning experience? Turn it into a Treasure Hunt!

The Treasure Hunt was introduced into a new degree course, the Bachelor of Oral Health to fulfil various student outcomes. It initiated the students to the world of research (eg, using a citation to find the full text article), paving the way for more skills such as using databases for finding research literature. School-leavers and others with internet experience are often under the misconception that the internet is the only resource they need to know about, so the Treasure Hunt revealed the richness and necessity of print-based information. The activity also encouraged the students to work together problem-solving, and become acquainted with each other. The Treasure Hunt implied treasure! Some would say information itself is the greatest treasure, but for those that needed tangible rewards, we gave sweets, pens and gadgets, and an oral heath consumer products company provided backpacks filled with their goods.

This paper explains the planning required to create an effective Treasure hunt, and the incredibly useful feedback we gained from the students to facilitate improvements for next year.

 

Censorship, new technology and libraries

David Wilson, Office of Film and Literature Classification, Wellington, New Zealand

Recent developments in entertainment and communications technology have created challenges for those who make classification decisions and who enforce censorship law. High speed private internet access, DVD technology, mobile telephony and advances in video gaming have all created challenges for censorship legislation originally designed to deal with films, videos and paper publications. The law has coped remarkably well with these new types of technology and was amended in 2005 to ensure it kept pace with emerging technology.

This paper outlines some of the more significant challenges faced and the ways in which they have been addressed in law and practice. It discusses the impact of these issues for libraries as they provide information that increasingly encompasses new technologies.

 

POSTER SHOWCASES

 

A Maori approach to gathering Indigenous oral histories

Taina Tangaere-Mcgregor, Oral History Centre, Alexander Turnbull Library, National Library of New Zealand, Te Puna Matauranga o Aotearoa

On ANZAC day in New Zealand, people throughout the country attend memorial services for soldiers who fought in World War II and following campaigns. Every year we acknowledge that the ranks of World War II veterans at these occasions are dwindling to a mere handful in number and even less in some communities

A team of students, supported by a core group of veterans, wives and widows, undertook an oral history project to record the stories of veterans of C Company 28 Maori Battalion who served in World War II, and their extended families.

This poster session focuses on two aspects of the project:

1. It demonstrates how the team of students managed the project working among seven iwi (tribes).
2. It promotes how the services of the Alexander Turnbull Library, National Library of New Zealand - Te Puna Mauranga o Aotearoa support iwi and hapu (tribe and sub-tribe) projects.

 

Circulation Counters for the Next Generation

Paul White, Director of Design, Office Research Ltd Tauranga New Zealand

Objectives:
To shake and challenge the status quo regarding circulation furniture.  To equip facilities managers with a practical guide to establishing design criteria for issues returns and help desks that will transform their libraries.

Format :
This session will be designed to run 30 - 40 minutes as required.
A power point presentation will focus individually on issues, returns and client help workstations examining the possibilities for next generation furniture.
Topics covered will include, customer flow, book flow, staff-customer interaction, positioning equipment (including scanners, computers and cash registers), good ergonomics, aesthetics and product life.
Questions from the floor will be welcomed throughout the presentation with an opportunity at the end for further questions.
Participants will be provided with a session outline on leaving.
A workstation will be used in the session to demonstrate the advantages of height adjustability.

 

Getting In Their Space

Brenda Johnson, Information Services Librarian; and Heather Lamond, Business Liaison Librarian - Massey University Library

We will outline our approach to using new technology in an innovative way to create a package of Library tutorials designed to teach information literacy skills to extramural or off campus students. The software that we used to create movies with audio was Microsoft Office PowerPoint, Adobe Presenter, and Adobe Captivate. This online package was then able to be seamlessly integrated into the institution's e-learning WebCT software. The "live" nature of our tutorials is a point of difference between this initiative and other online tutorials currently provided by other libraries.

 

"Getting it out there": ResearchSpace@Auckland

Vanessa Newton-Wade, John Laurie & Leonie Hayes, University of Auckland, Auckland, New Zealand,

A key part of the academic research process is publishing the results - ‘getting it out there'. An institutional repository such as ResearchSpace@Auckland provides authors with a channel for near-instantaneous worldwide dissemination of research.

ResearchSpace@Auckland has been developed at the University of Auckland under the umbrella of the Institutional Repositories Aotearoa Project (Ira). Built using DSpace Open Source Software, the repository contains ‘research outputs' from the University of Auckland's staff and students, including theses, papers and reports.

The PhD thesis collection is the flagship of the repository - electronic submission is compulsory for all completing PhD students from 2011. The initial 200 items in the PhD thesis collection were gathered by contacting authors of theses submitted at the University of Auckland since 2001 and inviting them to submit digital copies and consent forms. Trials are underway to digitize theses that are unavailable in digital format.

The mandating of compulsory submission for PhD theses submitted at the University of Auckland ensures regulatory requirements for digital deposit are catered for. Other collections for articles, papers, and images are being developed.

This presentation examines key issues and decisions involved in the development of the online collection, including copyright, promotion to faculty, and dissemination of files via the Internet. We also examine the metadata schema that is used to describe the items in ResearchSpace, (Qualified Dublin Core) and the protocol OAI-PMH used to expose the metadata to search engines like Google Scholar. Findings from a pilot study in 2006 trialing both DSpace and Digital Commons software are discussed. 

 

Kete Horowhenua : telling our stories together

Joann Ransom. Horowhenua Library Trust, Levin, New Zealand.Kete Horowhenua

Kete Horowhenua is a community built digital library of arts, cultural and historical material. Items can be added in any common file format, and may be images, documents, audio or video footage. Kete is a web application and is being developed as an open source project. Kete will be available in the coming months together with a download, installation and configuration interface to enable other commnities to set up their own Kete. Kete has been funded by the National Digital Strategy : Community Partnerships Fund and developed by Horowhenua Library Trust and Katipo Communications Ltd.

 

Papers Past 

Tracy Powell, Projects Leader, Innovation Centre, National Library of New Zealand
Gordon Paynter, Technical Analyst, National Digital Library, National Library of New Zealand

Papers Past is one of the National Library's most popular websites. It was launched in 2001, and by 2007 it was time for an overhaul. We researched users' needs, and developed a new website to meet their demands. The main features are full-text search; rich browsing; enhanced usability and a better selection of downloadable image formats.

Papers Past offers access to all the Library's digitised newspapers, including a subset that are searchable. Search is available where we have text versions of newspaper pages generated with OCR, a process by which software reads a page image and translates it into a text file by recognizing the shapes of the letters. We plan to make the entire collection searchable over the next few years, and all new content added to Papers Past will be searchable.

 

Te Hekenga o Ngā Ūpoko Tukutuku : The journey of Nga Ūpoko Tukutuku Māori Subject Headings

Kitty Murray, Māori Services and Partnership Librarian, Te Kuratini o Poike Bay of Plenty Polytechnic, Tauranga Moana.

The poster will depict the journey of Ngā Upoko Tukutuku Māori Subject Headings from the period of conception through to the delivery of a Māori subject list including guidelines currently being used as a cataloguing tool in libraries. Ngā Ūpoko Tukutuku Māori Subject Headings was launched at Matariki in 2006.

It is envisaged that the display will be static as the poster will be self explanatory.

 

Te Punga, the Voyager Tutorial

Liz Wilkinson, Megan Sutton, Hester Mountifield, Li Wang, University of Auckland Library & Craig Housley, Centre for Academic Development, University of Auckland

Te Punga, the Anchorstone, is an interactive online tutorial for the University of Auckland Library's Voyager catalogue. The tutorial is aimed at the Net Generation and uses a graphic novel and simulations to teach students how to use Voyager and the University Library. There is a strong focus on: user-centredness, relevant contexts, learning design, Net Gen modes of delivery, in-tutorial assistance, and high visual values. The response from students has been overwhelmingly positive, with evidence that they have become very engaged, learnt a lot, and enjoyed the Te Punga experience. The Te Punga project is a finalist in the 2007 3M Awards for Innovation in Libraries.

 

Te Rōpū Whakahau - The Indigenous Model

Anahera Morehu, Kaiwhakahaere Māori me Moana nui ā Kiwa i Te Tumu Herenga o Te Whare Wānanga o Tāmaki Makaurau

The poster will depict information of Te Rōpū Whakahau and how it interacts through national and international projects. It is envisaged that the static display will be self explanatory.